SERVICES

Industry-leading Vortex software solutions and simulators provide customers with cutting-edge 3D simulation features and advanced physics-based capabilities. We pride ourselves on excellent product quality, timely software updates, leading professional services, and responsive customer support. We have many long-term customer relationships in the academic, research and commercial worlds.

The experienced Vortex support team provides fast telephone, email and electronic assistance for Vortex software and simulator customers. Our dedicated engineers and computing experts excel at problem-solving and can provide pertinent technical assistance at all stages of Vortex project development and implementation.

Please note that you must have a valid Maintenance and Support (M&S) contract in order to obtain technical assistance for Vortex products.

Support Contacts

Tel.: +1 514 287 1166
Fax: +1 514 287 3360
Email: support@vxsim.com

Customer Care

Vortex customers with an up-to-date Maintenance and Support (M&S) contract enjoy the following benefits:

• Full technical support for Vortex software solutions and simulator products
• The latest software updates
• Online licence management
• Access to the latest Vortex documentation

The Vortex customer care website is located at http://customers.vxsim.com